Black Strapless Mermaid Long Velvet Formal Prom Dress with Split
Color and Size Tips
Dresses Standard size
How to Measure Your Dress Size?
Satin Color Chart
Chiffon Color Chart
Elastic Satin Color Chart
Return Policy
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FAQ
You may also have these questions:
Q. How is Yesbabyonline.com different from other online bridal stores?
A. Yesbabyonline.com is a global online Wedding dress & dress factory since 2015.
Wide Selection of Dresses: Thousands styles of Wedding Dresses, Bridesmaid Dress, mother of the brides dress, flower girl dresses, Evening dresses, prom dresses & special Party Dresses at factory price offered by Yesbabyonline.com
High quality fabric: Yesbabyonline.com offer high quality fabric for our customers, making sure customers comfortable and look elegant to attend the party.
Competitive price, fast delivery: Yesbabyonline.com is a manufacturer of wedding dresses and party dresses, we aim to offer customers high quality dress at factory price. We choose the fastest International Express Way as shipping way to send your dress to your place in the shortest possible time.
Satisfied after-sales service: After you getting your dresss, no matter what you have any suggestion, you can contact us at sales@yesbabyonline.com, we will answer your any questions soon.
Q: Are you a legal website?
A: Yes, we are a legal website, and we have a lot of customers from all over the world.
Q: Do you have retail stores in my country?
A: All our business is done online, and we don’t have any retail bridal stores yet.
Q: What payment methods do you accept?
A: We accept PayPal, Credit and Debit Cards, Apple Pay, and Google Pay for your convenience.
Q. I forget my password or username, I couldn’t log in. How can I do?
A. Please contact us via sales@yesbabyonline.com
Q. How can I check my order status?
A. You can send email to us at sales@yesbabyonline.com, and we will reply you within 24 hours.
Q. Where can you ship to?
A. We ship to all countries around the world. Please write down your detail address, which will help us to ship your dress to you correctly and timely. There may be particular locations that we might require additional information to ship to. If such a rare event were to occur, we will contact you ASAP.
Q. What kind of warranty or guarantee do you offer on your products?
A. Before shipping each item to our customers, our quality check department will do detailed check to ensure the high quality and never on purpose send out damaged or faulty goods.
Q. How much will the shipping cost?
A. You can view our shipping policy https://www.yesbabyonline.com/pages/shipping
Q. How to choose the size is it based on UK or US standard?
A. We offer standard US size and custom measurements; you can choose the best one to make your dress. If you have concerns about the size, we suggest you choose the custom size. Please get the professional measurements first and fill in the exact measurements when you place an order.
Q. I want to buy 6 dresses for my bridesmaids, Can I buy one bridesmaid dress firstly and then buy others after receiving the first one?
A. We suggest you buy your bridesmaid dresses at one time/one order. You know, the dresses of same color you order in different time may have a little color difference, because they are made from different batch fabric, and color difference is unavoidable.Or you contact us before placing the order to avoid the issue.
Q. What if I would like to do some alterations on the dress, like adding the straps or changing the back style? Do I need to pay extra money?
A. It is no problem to make some alterations on the dress, and please tell us clearly where you want to change. We offer free alterations for simple changes, like add padding, and add straps. We’ll charge reasonable fee for some complicated alterations. Whatever we’ll contact you firstly when we see your requirements.
Q. How can I choose the style if there are many styles on one picture? Like style A,B,C,D on one picture for a bridesmaid dress ?
A. If there are more than two styles on the website, especially for some bridesmaid dresses, you can notice us the requests at "order remark" or send us email about this and also the order number when you buy it. Then we’ll make that for you.
Q. How can I get a discount if I want to choose different sizes for one dress ?
A. If you want to buy many pieces of one dress but in different sizes, you can choose them all in one size to get the discount, but notice us the multiple sizes at "order remark" or send us email about this and also the order number when you buy it. Then we’ll make that for you.
Q: I placed my order and my payment just didn’t go through. How can I do?
A: Please do not worry. You can send us a screenshot of the error to our email sales@yesbabyonline.com. We’ll reply you within 24 hours during working days. Or you can try to pay it later.
Q: Can I change the size and color for my dresses after payment?
A: If you want to change the size or color within 24 hours after payment, please kindly contact us. We’ll check and modify that for you. If the time is over 24 hours, please also contact us, and our customer service will check whether it can be changed.
Q: Hi, how do I order multiple items?
A: To place the order for multiple items you will have to follow the procedures as below.
1. Log in on our website;
2. Choose the color, size and add the item into the cart;
3. Press the button “continue shopping” and then add other items into cart;
4. Check out and pay for the dresses. Our website will guide you with your order.
Q: I fall in love with one of your dress, but I need to order it next year or even longer time. Will the dress be available by then?
A: Yes. Since all our dresses are make-to-order. You can save the product pictures currently in case it might be out of stock later.
Q: What if I can't find the item I want?
A: We can custom make the dress for you, if you have the picture of the product you want, then you can contact our customer service at sales@yesbabyonline.com with specific information (confirm the material, color, size, etc.). With your confirmation, we can ensure you whether we can make the item for you.
Q: What If I am Making a Large / Bulk Order?
A: We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully. You can contact our customer service at sales@yesbabyonline.com.
Tips for Finding Your Favorite Items
There are various kinds of product lists on our website. In order to find your preferential items, you may refer to the searching skills below:
1. You may tap the key words to search, click the certain category to seek for your favorite products, or choose the price section to search.
2. Besides, you can shop according to the sort of Recommended, Best Selling, Price (high to low), Price (low to high) or New Arrival.
